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Customer Service Is Not Customer Serve Us
Dan Goldberg

All businesses need customers. Sometimes they’re called clients or patients. Whatever term you use for the folks, or companies who keep the revenue flowing into your enterprise, they all need one very important thing -- care.

Five New Ideas to Increase your Available Time
HRnext.com Editorial Team

Time is the great equalizer for all of us. We can effectively increase the amount of time available to us each week by working "smarter" rather than working "harder."

Growing by Acquistion
Louis E. Silver

Acquisitions are justified when they create value for owners. Justification is in the numbers, not in the vision, not in the snagging of the last company of its kind, and not in keeping the competition from getting it.

Growing Pains
Dan Goldberg

The decision to expand represents a critical milestone in the development of any business. Once made, it can determine the ultimate success or failure of the business.

It Could Not Happen Here!
John L. Pund, Jr. and Mari A. Knabel

Do not kid yourself. Employee fraud can happen anywhere. Surveys indicate fraud costs U.S. companies more than $400 billion a year and every organization, small or large, is at risk.

Leadership is a Science, Not an Art
All-Biz Commerce Team

Many have considered leadership to be an art reserved for Presidents, Generals and other high ranking officials. This article demystifies leadership by giving it the substance of rules, methods and reasons which convert it from an art into a science.

Letting It Go
Dan Goldberg

Too often managers will achieve a certain level and then they will begin to feel the need to protect their position. While that is not a completely irrational desire it can lead a business into stagnation.

Mastering Leadership
Steve SuIlivan

Leading an organization to constructive change begins by setting a direction-developing a vision of the future (often the distant future) along with strategies for producing the changes needed to achieve that vision.

Paralysis By Analysis
Dan Goldberg

And other methods of slowing down progress.

Planning Principles
Donald E. Wetmore

The old adage reminds us that "People don't plan to fail but a lot of people do fail to plan." Here's five nifty Planning Principles to help maximize your Daily Planning.

Systematize and Simplify
Donald E. Wetmore

A lot of time is wasted because we don't have a system in place for many of the repetitive tasks we do so that we have to pay over and over again, with our time, for the same results. So here's one neat tip: systematize.

The Organized Executive
All-Biz Commerce Team

As many as half of the people that manage paperwork, time, and other people are unsure about how to organize their work in a systematic fashion. As a result, chaos and disorder reign in the workplace and projects either never get finished, or are behind schedule.

The Seven Elements Of Successful Management
Dan Goldberg

Too often managers are left floating in a sea of problems, unclear procedures, unruly schedules and unorganized teams. It is important to have a system in place that could act as a guide for yourself as well as managers who work for you.

When Disaster Strikes - How You Can Maintain Control During A Crisis
Liz Seegert

Does your business have a crisis plan? No matter what size your business is, everyone needs to be prepared to handle potentially negative situations and to effectively communicate with employees, customers, the general public and the media.

Why The Conflict? What's The Problem?
Dan Goldberg

Finding out what's really going on can save a lot of time and trouble. Running smooth and conflict-free, or as free as possible, organizations revolves around communication.

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